Frequently Asked Questions
How much does Cardsetter cost?
Cardsetter website plans begin at $49 per month which includes a custom website design, initial setup, website hosting, an SSL certificate, phone support, and more. See the Pricing page for more information.
Can I cancel any time?
Yes, you can cancel your subscription any time. There are no contracts to use Cardsetter.
What happens to my site if I cancel?
We'll send you an export of all your site's data so you can take it someplace else, if you'd like. No hard feelings :)
What happens if I don't like the initial design?
We'll re-work it! Initial designs include two rounds of revisions which is more than sufficient. Our expert designers work with each of our customers to create a unique design you'll love.
Are Cardsetter websites secure?
Yes. Every Cardsetter website includes free SSL encryption and enterprise level website security. Cardsetter uses industry best practices for authorization and authentication to ensure only administrators have access to change your website.
Is my data safe?
Yes. Cardsetter runs on the same infrastructure that powers Google. It's highly redundant and your data is continuously backed-up for disaster recovery.
Does Cardsetter handle SEO?
Cardsetter has many great SEO features built-in, including: automatic title and metadata description tags for Google and all major social media networks, image alt text and "cover" photo support, blazing fast page delivery via in-memory caches, automatic sitemap and robots.txt support.
What integrations does Cardsetter support?
Cardsetter easily integrates with any third party service provider that offers an "script" or "iframed" embeddable service. Very commonly we integrate with form, payment, membership, and e-commerce providers. If you have a question about a specific integration, please send us an email and we'll be happy to confirm that we can support it.
What kind of changes can I request?
During design and setup you can request any changes you'd like! Our designers will do their absolute best to meet your needs. After your site goes live you can change and update your site on your own, or request a change through our design team. Your subscription includes two change requests per month.
What is a change request?
Change requests include things like updating a photo, adding a new page, changing a menu item, updating text, embedding a video, etc. Your subscription includes two change requests each month. Remember, you always have the ability to update your website on your own! Unlike many other custom website platforms, don't need our help to update your website.
What kind of support do you offer?
Your subscription includes email, chat, and telephone support by real people based in the United States. We also provided video chat and screen sharing support! There's no time limit.
Do you have some example sites?
I already have a website. Can you move the content?
Absolutely. We do this all the time. Our initial design and setup includes data migration from your existing site.
Have other questions? Let us know! We'd love to answer them. Chat with us on this page (chat button in lower right corner) or send us an email: firstname.lastname@example.org.